contacts_deletecontactrelationship
A destructive tool on the ServiceTitan MCP server.
This record as markdown: /tools/jordandalton-servicetitanmcpserver/contacts-deletecontactrelationship.md
What contacts_deletecontactrelationship does on ServiceTitan MCP Server
AI agents call contacts_deletecontactrelationship to permanently remove resources in ServiceTitan MCP Server, typically in cleanup and lifecycle workflows. It does its job in a single call, and there is no undo.
Why contacts_deletecontactrelationship is rated Critical
The tool name 'contacts_deletecontactrelationship' contains the word 'delete', which in the context of CRM/field service platforms like ServiceTitan indicates an irreversible removal of a relationship between contact records. While the description is empty (reducing confidence slightly), the naming convention follows standard CRUD patterns where 'delete' means permanent removal.
From the tool's definition Tool name contains 'delete' which strongly implies irreversible removal of a contact relationship record.
Attacks that exploit this kind of access
The rule that runs contacts_deletecontactrelationship safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For contacts_deletecontactrelationship, this is the rule to start with:
contacts_deletecontactrelationship is removed from the agent's tool list entirely, so the agent never calls it. The rest of the server keeps working.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every contacts_deletecontactrelationship call is checked against it from then on.
Questions about contacts_deletecontactrelationship
contacts_deletecontactrelationship is a destructive tool on the ServiceTitan MCP Server MCP server. It is categorised as a Destructive tool in the ServiceTitan MCP Server MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.
Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for contacts_deletecontactrelationship: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.
contacts_deletecontactrelationship is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.
Yes. Add a rate_limit block to the contacts_deletecontactrelationship rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for contacts_deletecontactrelationship. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
contacts_deletecontactrelationship is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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