estimates_unsell
A write tool on the ServiceTitan MCP server.
This record as markdown: /tools/jordandalton-servicetitanmcpserver/estimates-unsell.md
What estimates_unsell does on ServiceTitan MCP Server
AI agents use estimates_unsell to create or update resources in ServiceTitan MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceTitan MCP Server environment.
Why estimates_unsell is rated Medium
The tool performs a reversible modification to estimate data (unselling/canceling an estimate). This is categorized as Write rather than Destructive because 'unsell' typically reverses or voids an estimate rather than permanently deleting it. High severity due to potential business impact on sales records and financial workflows in a service management platform.
From the tool's definition Tool name 'estimates_unsell' indicates reversal or cancellation of an estimate, which modifies data state. The verb 'unsell' suggests removing or reversing a sales estimate, a write operation. Description is empty, reducing confidence.
Attacks that exploit this kind of access
The rule that runs estimates_unsell safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For estimates_unsell, this is the rule to start with:
estimates_unsell stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every estimates_unsell call is checked against it from then on.
Questions about estimates_unsell
estimates_unsell is a write tool on the ServiceTitan MCP Server MCP server. It is categorised as a Write tool in the ServiceTitan MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for estimates_unsell: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.
estimates_unsell is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the estimates_unsell rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for estimates_unsell. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
estimates_unsell is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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