export_calls
A read tool on the ServiceTitan MCP server.
This record as markdown: /tools/jordandalton-servicetitanmcpserver/export-calls.md
What export_calls does on ServiceTitan MCP Server
AI agents call export_calls to retrieve information from ServiceTitan MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why export_calls is rated Low
The name 'export_calls' strongly implies a read/export operation that retrieves call data from ServiceTitan. Export operations are typically non-destructive reads that package data for output. However, the empty description lowers confidence. Severity is medium because call records may contain sensitive customer and business information. No evidence of write, execute, destructive, or financial behavior.
From the tool's definition Tool name 'export_calls' suggests retrieving/exporting call records; description is empty and uninformative.
Attacks that exploit this kind of access
The rule that runs export_calls safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For export_calls, this is the rule to start with:
export_calls is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every export_calls call is checked against it from then on.
Questions about export_calls
export_calls is a read tool on the ServiceTitan MCP Server MCP server. It is categorised as a Read tool in the ServiceTitan MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for export_calls: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.
export_calls is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the export_calls rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for export_calls. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
export_calls is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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