locations_createcontact

A write tool on the ServiceTitan MCP server.

SERVERServiceTitan MCP Server SOURCEjordandalton/servicetitanmcpserver

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/jordandalton-servicetitanmcpserver/locations-createcontact.md

WHAT IT DOES

What locations_createcontact does on ServiceTitan MCP Server

AI agents use locations_createcontact to create or update resources in ServiceTitan MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceTitan MCP Server environment.

RISK

Why locations_createcontact is rated Medium

The 'create' suffix strongly suggests this tool creates a new contact record associated with a location, which is a reversible write operation. Without a description, confidence is moderate rather than high. Severity is medium because creating unauthorized contacts could lead to spam, phishing, or fraud if misused by an AI agent, but the action itself is reversible (contacts can be deleted).

From the tool's definition Tool name 'locations_createcontact' contains 'create' verb, indicating data creation. Description is empty, limiting direct evidence, but the pattern matches sibling tools like 'adjustments_update' which are Write operations.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs locations_createcontact safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For locations_createcontact, this is the rule to start with:

locations_createcontact Rate-limited

locations_createcontact stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "locations_createcontact": {
      "limits": [
        {
          "counter": "locations_createcontact_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every locations_createcontact call is checked against it from then on.

FAQ

Questions about locations_createcontact

What does the locations_createcontact tool do? +

locations_createcontact is a write tool on the ServiceTitan MCP Server MCP server. It is categorised as a Write tool in the ServiceTitan MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on locations_createcontact? +

Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for locations_createcontact: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.

What risk level is locations_createcontact? +

locations_createcontact is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit locations_createcontact? +

Yes. Add a rate_limit block to the locations_createcontact rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block locations_createcontact completely? +

Set action: deny in the PolicyLayer policy for locations_createcontact. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides locations_createcontact? +

locations_createcontact is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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