returns_update_custom_fields

A write tool on the ServiceTitan MCP server.

SERVERServiceTitan MCP Server SOURCEjordandalton/servicetitanmcpserver

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/jordandalton-servicetitanmcpserver/returns-update-custom-fields.md

WHAT IT DOES

What returns_update_custom_fields does on ServiceTitan MCP Server

AI agents use returns_update_custom_fields to create or update resources in ServiceTitan MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceTitan MCP Server environment.

RISK

Why returns_update_custom_fields is rated Medium

The 'update' verb clearly indicates this tool modifies data. It is categorized as Write rather than Destructive because updates are typically reversible (the previous value can be restored). The medium severity reflects that updating custom fields on returns could have business process impact but likely lacks the irreversibility of destructive operations or financial consequences.

From the tool's definition Tool name 'returns_update_custom_fields' explicitly contains 'update', indicating data modification capability.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs returns_update_custom_fields safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For returns_update_custom_fields, this is the rule to start with:

returns_update_custom_fields Rate-limited

returns_update_custom_fields stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "returns_update_custom_fields": {
      "limits": [
        {
          "counter": "returns_update_custom_fields_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every returns_update_custom_fields call is checked against it from then on.

FAQ

Questions about returns_update_custom_fields

What does the returns_update_custom_fields tool do? +

returns_update_custom_fields is a write tool on the ServiceTitan MCP Server MCP server. It is categorised as a Write tool in the ServiceTitan MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on returns_update_custom_fields? +

Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for returns_update_custom_fields: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.

What risk level is returns_update_custom_fields? +

returns_update_custom_fields is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit returns_update_custom_fields? +

Yes. Add a rate_limit block to the returns_update_custom_fields rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block returns_update_custom_fields completely? +

Set action: deny in the PolicyLayer policy for returns_update_custom_fields. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides returns_update_custom_fields? +

returns_update_custom_fields is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

KEEP EXPLORING

More on ServiceTitan MCP Server, and thousands of servers like it.

This server

All 454 ServiceTitan MCP Server tools →

Across the catalogue

aroflo_create_or_update_record on AroFlo MCP →team_manager_update_budget on Team Manager MCP → The MCP Attack Database →

Guides

Govern customer-ops agents →Argument validation →Scoped token →