technician_rating_update
A write tool on the ServiceTitan MCP server.
This record as markdown: /tools/jordandalton-servicetitanmcpserver/technician-rating-update.md
What technician_rating_update does on ServiceTitan MCP Server
AI agents use technician_rating_update to create or update resources in ServiceTitan MCP Server, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceTitan MCP Server environment.
Why technician_rating_update is rated Medium
The tool performs an update operation on technician ratings, which is a reversible modification of data. This falls into the Write category (creates or modifies data reversibly). The severity is medium because updating technician ratings could affect business operations, decision-making, and performance metrics, but the effect is reversible. Without a detailed description, confidence is moderate at 0.75.
From the tool's definition Tool name 'technician_rating_update' contains the action verb 'update', which modifies existing data. The description is empty, providing no additional context, which slightly lowers confidence.
Attacks that exploit this kind of access
The rule that runs technician_rating_update safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For technician_rating_update, this is the rule to start with:
technician_rating_update stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every technician_rating_update call is checked against it from then on.
Questions about technician_rating_update
technician_rating_update is a write tool on the ServiceTitan MCP Server MCP server. It is categorised as a Write tool in the ServiceTitan MCP Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for technician_rating_update: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.
technician_rating_update is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the technician_rating_update rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for technician_rating_update. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
technician_rating_update is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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