servicenow_batch
A other tool on the Servicenow Api MCP server.
This record as markdown: /tools/knuckles-team-servicenow-api/servicenow-batch.md
What servicenow_batch does on Servicenow Api
AI agents call servicenow_batch as a supporting operation in Servicenow Api workflows.
Why servicenow_batch is rated Low
The description is empty and the name alone ('batch') is ambiguous — it could refer to batch reads, batch writes, batch executes, or a mix. Without further information, classification defaults to Other, but confidence is low. The severity is set to medium as batch operations on ServiceNow can have significant blast radius depending on what operations are batched.
From the tool's definition Tool name is 'servicenow_batch' with an empty description. No functional details are provided.
Attacks that exploit this kind of access
The rule that runs servicenow_batch safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Servicenow Api, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For servicenow_batch, this is the rule to start with:
servicenow_batch gets a rate cap, and everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Servicenow Api, apply this rule, and every servicenow_batch call is checked against it from then on.
Questions about servicenow_batch
servicenow_batch is a other tool on the Servicenow Api MCP server. It is categorised as a Other tool in the Servicenow Api MCP Server, which means it performs auxiliary operations.
Register the Servicenow Api MCP server in PolicyLayer and add a rule for servicenow_batch: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Servicenow Api. Nothing to install.
servicenow_batch is a Other tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the servicenow_batch rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for servicenow_batch. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
servicenow_batch is provided by the Servicenow Api MCP server (knuckles-team/servicenow-api). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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