servicenow_hr

A write tool on the Servicenow Api MCP server.

SERVERServicenow Api SOURCEknuckles-team/servicenow-api

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/knuckles-team-servicenow-api/servicenow-hr.md

WHAT IT DOES

What servicenow_hr does on Servicenow Api

AI agents use servicenow_hr to create or update resources in Servicenow Api, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Servicenow Api environment.

RISK

Why servicenow_hr is rated Medium

The tool name indicates HR data manipulation (create, update employee records; manage leave, compensation). HR operations typically involve modifying employee/organizational data reversibly, fitting the Write category. Confidence is moderate (0.65) due to the empty description.

From the tool's definition Tool name 'servicenow_hr' suggests HR operations on ServiceNow (managing employee records, leave requests, payroll, etc.). The description is empty, limiting definitive classification.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs servicenow_hr safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Servicenow Api, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For servicenow_hr, this is the rule to start with:

servicenow_hr Rate-limited

servicenow_hr stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "servicenow_hr": {
      "limits": [
        {
          "counter": "servicenow_hr_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Servicenow Api, apply this rule, and every servicenow_hr call is checked against it from then on.

FAQ

Questions about servicenow_hr

What does the servicenow_hr tool do? +

servicenow_hr is a write tool on the Servicenow Api MCP server. It is categorised as a Write tool in the Servicenow Api MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on servicenow_hr? +

Register the Servicenow Api MCP server in PolicyLayer and add a rule for servicenow_hr: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Servicenow Api. Nothing to install.

What risk level is servicenow_hr? +

servicenow_hr is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit servicenow_hr? +

Yes. Add a rate_limit block to the servicenow_hr rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block servicenow_hr completely? +

Set action: deny in the PolicyLayer policy for servicenow_hr. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides servicenow_hr? +

servicenow_hr is provided by the Servicenow Api MCP server (knuckles-team/servicenow-api). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

KEEP EXPLORING

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