Medium Risk

pylon_create_contact

Create a new customer contact in Pylon. Use this when adding a new customer who will submit support requests or access your customer portal.

Part of the Pylon Server server.

pylon_create_contact can modify Pylon Server data, with no limits today. PolicyLayer puts allow, deny, and rate-limit rules on every call. Live in minutes.

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AI agents use pylon_create_contact to create or modify resources in Pylon Server. Write operations carry medium risk because an autonomous agent could trigger bulk unintended modifications. Rate limits prevent a single agent session from making hundreds of changes in rapid succession. Argument validation ensures the agent passes expected values.

Without a policy, an AI agent could call pylon_create_contact repeatedly, creating or modifying resources faster than any human could review. PolicyLayer's rate limiting ensures write operations happen at a controlled pace, and argument validation catches malformed or unexpected inputs before they reach Pylon Server.

Write tools can modify data. A rate limit prevents runaway bulk operations from AI agents.

policy.json
{
  "version": "1",
  "default": "deny",
  "tools": {
    "pylon_create_contact": {
      "limits": [
        {
          "counter": "pylon_create_contact_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

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These attack patterns abuse exactly the kind of access pylon_create_contact gives an agent. Each links to the full case and the policy that stops it:

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Every attack above starts with a tool call. PolicyLayer checks each one against your policy first, so pylon_create_contact only ever does what you allow.

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Other write tools across the catalogue. The same approach applies to each: rate-limit and validate the arguments.

What does the pylon_create_contact tool do? +

Create a new customer contact in Pylon. Use this when adding a new customer who will submit support requests or access your customer portal.. It is categorised as a Write tool in the Pylon Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on pylon_create_contact? +

Register the Pylon Server MCP server in PolicyLayer and add a rule for pylon_create_contact: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Pylon Server. Nothing to install.

What risk level is pylon_create_contact? +

pylon_create_contact is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit pylon_create_contact? +

Yes. Add a rate_limit block to the pylon_create_contact rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block pylon_create_contact completely? +

Set action: deny in the PolicyLayer policy for pylon_create_contact. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides pylon_create_contact? +

pylon_create_contact is provided by the Pylon Server MCP server (marcinwyszynski/pylon-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

Enforce policy on every Pylon Server tool call.

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