Create a new ticket submission form for customers. Use this to customize what information customers provide when creating different types of support requests (bug reports, feature requests, billing questions).
Part of the Pylon Server MCP server. Enforce policies on this tool with Intercept, the open-source MCP proxy.
AI agents use pylon_create_ticket_form to create or modify resources in Pylon Server. Write operations carry medium risk because an autonomous agent could trigger bulk unintended modifications. Rate limits prevent a single agent session from making hundreds of changes in rapid succession. Argument validation ensures the agent passes expected values.
Without a policy, an AI agent could call pylon_create_ticket_form repeatedly, creating or modifying resources faster than any human could review. Intercept's rate limiting ensures write operations happen at a controlled pace, and argument validation catches malformed or unexpected inputs before they reach Pylon Server.
Write tools can modify data. A rate limit prevents runaway bulk operations from AI agents.
tools:
pylon_create_ticket_form:
rules:
- action: allow
rate_limit:
max: 30
window: 60See the full Pylon Server policy for all 29 tools.
Agents calling write-class tools like pylon_create_ticket_form have been implicated in these attack patterns. Read the full case and prevention policy for each:
Other tools in the Write risk category across the catalogue. The same policy patterns (rate-limit, validate) apply to each.
Create a new ticket submission form for customers. Use this to customize what information customers provide when creating different types of support requests (bug reports, feature requests, billing questions).. It is categorised as a Write tool in the Pylon Server MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Add a rule in your Intercept YAML policy under the tools section for pylon_create_ticket_form. You can allow, deny, rate-limit, or validate arguments. Then run Intercept as a proxy in front of the Pylon Server MCP server.
pylon_create_ticket_form is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the pylon_create_ticket_form rule in your Intercept policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the Intercept policy for pylon_create_ticket_form. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
pylon_create_ticket_form is provided by the Pylon Server MCP server (marcinwyszynski/pylon-mcp). Intercept sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Open source. One binary. Zero dependencies.
npx -y @policylayer/intercept