cmdb_find_unmapped_cis
Find operational CIs that have relationships but belong to no application service (mapping gaps). Parity with ServiceNow get_unmapped_topology
This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/cmdb-find-unmapped-cis.md
What cmdb_find_unmapped_cis does on NowAIKit — ServiceNow AI Toolkit
AI agents call cmdb_find_unmapped_cis to retrieve information from NowAIKit — ServiceNow AI Toolkit without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why cmdb_find_unmapped_cis is rated Low
Tool queries CMDB for unmapped configuration items without modifying data.
From the tool's definition Find operational CIs, mapping gaps, no state changes
Attacks that exploit this kind of access
The rule that runs cmdb_find_unmapped_cis safely
PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For cmdb_find_unmapped_cis, this is the rule to start with:
cmdb_find_unmapped_cis is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every cmdb_find_unmapped_cis call is checked against it from then on.
Questions about cmdb_find_unmapped_cis
Find operational CIs that have relationships but belong to no application service (mapping gaps). Parity with ServiceNow get_unmapped_topology. It is categorised as a Read tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it retrieves data without modifying state.
Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for cmdb_find_unmapped_cis: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.
cmdb_find_unmapped_cis is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the cmdb_find_unmapped_cis rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for cmdb_find_unmapped_cis. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
cmdb_find_unmapped_cis is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
More on NowAIKit — ServiceNow AI Toolkit, and thousands of servers like it.
This server
Across the catalogue