create_catalog_variable
[Write] Add a form variable to a service catalog item
This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/create-catalog-variable.md
What create_catalog_variable does on NowAIKit — ServiceNow AI Toolkit
AI agents use create_catalog_variable to create or update resources in NowAIKit — ServiceNow AI Toolkit, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your NowAIKit — ServiceNow AI Toolkit environment.
Why create_catalog_variable is rated Medium
The tool creates a new form variable in a catalog item, which is a reversible data modification. This is a Write operation. Severity is medium because misconfigured variables could affect business processes or user workflows, but the change is not destructive and does not directly move money or execute arbitrary code. Confidence is high based on the explicit [Write] prefix in the description.
From the tool's definition Tool description explicitly states '[Write] Add a form variable' — this creates new data in a ServiceNow service catalog.
Attacks that exploit this kind of access
The rule that runs create_catalog_variable safely
PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_catalog_variable, this is the rule to start with:
create_catalog_variable stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every create_catalog_variable call is checked against it from then on.
Questions about create_catalog_variable
[Write] Add a form variable to a service catalog item. It is categorised as a Write tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for create_catalog_variable: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.
create_catalog_variable is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the create_catalog_variable rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for create_catalog_variable. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
create_catalog_variable is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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