create_hr_task

Create a task within an HR case (requires WRITE_ENABLED=true)

SERVERNowAIKit — ServiceNow AI Toolkit SOURCEnowaikit

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity verified Pull the record →

This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/create-hr-task.md

WHAT IT DOES

What create_hr_task does on NowAIKit — ServiceNow AI Toolkit

AI agents use create_hr_task to create or update resources in NowAIKit — ServiceNow AI Toolkit, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your NowAIKit — ServiceNow AI Toolkit environment.

RISK

Why create_hr_task is rated Medium

This tool creates new data within an HR case management system (a reversible operation). The 'Create' verb and WRITE_ENABLED requirement confirm Write category. Severity is high because HR data is sensitive (personal information, employment records) and unauthorized task creation could initiate unwanted processes, audit trails, or notifications affecting employees.

From the tool's definition Tool description states 'Create a task within an HR case' and explicitly requires 'WRITE_ENABLED=true', indicating it modifies HR system data by creating new records.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs create_hr_task safely

PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_hr_task, this is the rule to start with:

create_hr_task Rate-limited

create_hr_task stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_hr_task": {
      "limits": [
        {
          "counter": "create_hr_task_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every create_hr_task call is checked against it from then on.

FAQ

Questions about create_hr_task

What does the create_hr_task tool do? +

Create a task within an HR case (requires WRITE_ENABLED=true). It is categorised as a Write tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on create_hr_task? +

Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for create_hr_task: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.

What risk level is create_hr_task? +

create_hr_task is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit create_hr_task? +

Yes. Add a rate_limit block to the create_hr_task rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block create_hr_task completely? +

Set action: deny in the PolicyLayer policy for create_hr_task. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides create_hr_task? +

create_hr_task is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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