create_scrum_task
Create a scrum task (sub-task of a story) (requires WRITE_ENABLED=true)
This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/create-scrum-task.md
What create_scrum_task does on NowAIKit — ServiceNow AI Toolkit
AI agents use create_scrum_task to create or update resources in NowAIKit — ServiceNow AI Toolkit, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your NowAIKit — ServiceNow AI Toolkit environment.
Why create_scrum_task is rated Medium
This tool creates new records (scrum tasks/sub-tasks) in a project management system, which is reversible data modification. It does not delete, execute arbitrary code, or move money, so Write is the appropriate category. Severity is medium because creating spurious tasks could clutter project management, consume resources, or mislead teams, but the impact is localized to ServiceNow task records and reversible.
From the tool's definition Tool description explicitly states 'Create a scrum task' and requires 'WRITE_ENABLED=true', indicating it creates new data in a ServiceNow instance.
Attacks that exploit this kind of access
The rule that runs create_scrum_task safely
PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_scrum_task, this is the rule to start with:
create_scrum_task stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every create_scrum_task call is checked against it from then on.
Questions about create_scrum_task
Create a scrum task (sub-task of a story) (requires WRITE_ENABLED=true). It is categorised as a Write tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for create_scrum_task: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.
create_scrum_task is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the create_scrum_task rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for create_scrum_task. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
create_scrum_task is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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