list_email_templates

List email notification templates used by notifications

SERVERNowAIKit — ServiceNow AI Toolkit SOURCEnowaikit

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity verified Pull the record →

This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/list-email-templates.md

WHAT IT DOES

What list_email_templates does on NowAIKit — ServiceNow AI Toolkit

AI agents call list_email_templates to retrieve information from NowAIKit — ServiceNow AI Toolkit without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why list_email_templates is rated Low

This tool performs a read-only query to retrieve email templates from ServiceNow. It retrieves or lists data without creating, modifying, deleting, or executing any actions. The blast radius of misuse is minimal—an AI agent could only discover template information, not modify systems or data. Classified as Read with low severity.

From the tool's definition Tool name 'list_email_templates' and description 'List email notification templates used by notifications' indicate retrieval of existing template data with no modification or execution.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs list_email_templates safely

PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_email_templates, this is the rule to start with:

list_email_templates Allowed

list_email_templates is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_email_templates": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every list_email_templates call is checked against it from then on.

FAQ

Questions about list_email_templates

What does the list_email_templates tool do? +

List email notification templates used by notifications. It is categorised as a Read tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_email_templates? +

Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for list_email_templates: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.

What risk level is list_email_templates? +

list_email_templates is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_email_templates? +

Yes. Add a rate_limit block to the list_email_templates rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_email_templates completely? +

Set action: deny in the PolicyLayer policy for list_email_templates. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_email_templates? +

list_email_templates is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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