list_portal_widgets

What list_portal_widgets does on NowAIKit — ServiceNow AI Toolkit

AI agents call list_portal_widgets to retrieve information from NowAIKit — ServiceNow AI Toolkit without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why list_portal_widgets is rated Low

This tool queries and retrieves information about Service Portal widgets. It performs a read-only operation that returns data without modifying, deleting, or executing any system changes. The optional search parameters are filtering criteria, not mutation operations. This is a straightforward information retrieval function, characteristic of the Read category.

From the tool's definition Tool name 'list_portal_widgets' and description 'List Service Portal widgets with optional search by name or category' indicate a retrieval operation. The verbs 'list' and 'search' are query operations with no side effects.

The rule that runs list_portal_widgets safely

PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_portal_widgets, this is the rule to start with:

{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_portal_widgets": {}
  }
}

Questions about list_portal_widgets