list_portals

List all Service Portal configurations available in the instance

SERVERNowAIKit — ServiceNow AI Toolkit SOURCEnowaikit

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity verified Pull the record →

This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/list-portals.md

WHAT IT DOES

What list_portals does on NowAIKit — ServiceNow AI Toolkit

AI agents call list_portals to retrieve information from NowAIKit — ServiceNow AI Toolkit without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why list_portals is rated Low

This tool queries and returns a list of Service Portal configurations. It retrieves information about available portals but does not create, modify, delete, or execute any operations. This is a straightforward read operation with no side effects, making it a Read category risk with low severity since it only exposes configuration metadata that does not directly compromise sensitive data or enable harmful actions.

From the tool's definition 'List all Service Portal configurations' indicates retrieval of existing configuration data without modification or execution of operations.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs list_portals safely

PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_portals, this is the rule to start with:

list_portals Allowed

list_portals is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_portals": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every list_portals call is checked against it from then on.

FAQ

Questions about list_portals

What does the list_portals tool do? +

List all Service Portal configurations available in the instance. It is categorised as a Read tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_portals? +

Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for list_portals: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.

What risk level is list_portals? +

list_portals is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_portals? +

Yes. Add a rate_limit block to the list_portals rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_portals completely? +

Set action: deny in the PolicyLayer policy for list_portals. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_portals? +

list_portals is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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