list_relationships
Show parent and child relationships for a CI
This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/list-relationships.md
What list_relationships does on NowAIKit — ServiceNow AI Toolkit
AI agents call list_relationships to retrieve information from NowAIKit — ServiceNow AI Toolkit without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why list_relationships is rated Low
This tool retrieves and displays configuration item (CI) relationship information without creating, modifying, deleting, or executing operations. It is a straightforward data retrieval operation typical of Read category tools. The low severity reflects minimal risk even if misused by an agent, as viewing relationships cannot harm system integrity or data.
From the tool's definition Tool name 'list_relationships' and description 'Show parent and child relationships for a CI' indicate querying/retrieving relationship data with no modification or deletion of records.
Attacks that exploit this kind of access
The rule that runs list_relationships safely
PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_relationships, this is the rule to start with:
list_relationships is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every list_relationships call is checked against it from then on.
Questions about list_relationships
Show parent and child relationships for a CI. It is categorised as a Read tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it retrieves data without modifying state.
Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for list_relationships: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.
list_relationships is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_relationships rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_relationships. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_relationships is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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