list_service_offerings
List service offerings (service_offering), optionally by parent business service
This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/list-service-offerings.md
What list_service_offerings does on NowAIKit — ServiceNow AI Toolkit
AI agents call list_service_offerings to retrieve information from NowAIKit — ServiceNow AI Toolkit without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why list_service_offerings is rated Low
Retrieves and lists service offering data with no modification or side effects.
From the tool's definition List service offerings, optionally by parent business service
Attacks that exploit this kind of access
The rule that runs list_service_offerings safely
PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_service_offerings, this is the rule to start with:
list_service_offerings is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every list_service_offerings call is checked against it from then on.
Questions about list_service_offerings
List service offerings (service_offering), optionally by parent business service. It is categorised as a Read tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it retrieves data without modifying state.
Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for list_service_offerings: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.
list_service_offerings is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_service_offerings rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_service_offerings. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_service_offerings is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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