list_update_sets
List Update Sets by state (in progress, complete, ignore)
This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/list-update-sets.md
What list_update_sets does on NowAIKit — ServiceNow AI Toolkit
AI agents call list_update_sets to retrieve information from NowAIKit — ServiceNow AI Toolkit without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why list_update_sets is rated Low
This tool queries and returns update set data filtered by state. It performs a read-only operation with no side effects, no code execution, no data modification, and no irreversible actions. The blast radius of misuse is minimal—an AI agent could at worst enumerate update sets, which would only expose metadata about pending changes without executing or deleting them.
From the tool's definition Tool name 'list_update_sets' and description 'List Update Sets by state' indicate a retrieval operation with no modification or execution of code.
Attacks that exploit this kind of access
The rule that runs list_update_sets safely
PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_update_sets, this is the rule to start with:
list_update_sets is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every list_update_sets call is checked against it from then on.
Questions about list_update_sets
List Update Sets by state (in progress, complete, ignore). It is categorised as a Read tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it retrieves data without modifying state.
Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for list_update_sets: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.
list_update_sets is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_update_sets rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_update_sets. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_update_sets is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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