publish_knowledge_article

Publish a draft knowledge article (requires WRITE_ENABLED=true)

SERVERNowAIKit — ServiceNow AI Toolkit SOURCEnowaikit

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity verified Pull the record →

This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/publish-knowledge-article.md

WHAT IT DOES

What publish_knowledge_article does on NowAIKit — ServiceNow AI Toolkit

AI agents use publish_knowledge_article to create or update resources in NowAIKit — ServiceNow AI Toolkit, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your NowAIKit — ServiceNow AI Toolkit environment.

RISK

Why publish_knowledge_article is rated Medium

This tool modifies the state of knowledge articles by promoting them from draft to published status, making them visible to end users. While this is not destructive (the original can be recalled or modified), it is a content modification action.

From the tool's definition The tool description explicitly states 'Publish a draft knowledge article' and includes a guard condition 'requires WRITE_ENABLED=true'.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs publish_knowledge_article safely

PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For publish_knowledge_article, this is the rule to start with:

publish_knowledge_article Rate-limited

publish_knowledge_article stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "publish_knowledge_article": {
      "limits": [
        {
          "counter": "publish_knowledge_article_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every publish_knowledge_article call is checked against it from then on.

FAQ

Questions about publish_knowledge_article

What does the publish_knowledge_article tool do? +

Publish a draft knowledge article (requires WRITE_ENABLED=true). It is categorised as a Write tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on publish_knowledge_article? +

Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for publish_knowledge_article: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.

What risk level is publish_knowledge_article? +

publish_knowledge_article is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit publish_knowledge_article? +

Yes. Add a rate_limit block to the publish_knowledge_article rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block publish_knowledge_article completely? +

Set action: deny in the PolicyLayer policy for publish_knowledge_article. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides publish_knowledge_article? +

publish_knowledge_article is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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