search_cmdb_ci
Search for configuration items (CIs) in the CMDB
This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/search-cmdb-ci.md
What search_cmdb_ci does on NowAIKit — ServiceNow AI Toolkit
AI agents call search_cmdb_ci to retrieve information from NowAIKit — ServiceNow AI Toolkit without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why search_cmdb_ci is rated Low
This tool performs a read-only search operation against the Configuration Management Database (CMDB) to retrieve information about configuration items. There are no side effects, data modifications, deletions, or external operations triggered. The blast radius of misuse is limited to potential information disclosure.
From the tool's definition Tool name 'search_cmdb_ci' and description 'Search for configuration items (CIs) in the CMDB' indicate a query operation without modification or execution.
Attacks that exploit this kind of access
The rule that runs search_cmdb_ci safely
PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For search_cmdb_ci, this is the rule to start with:
search_cmdb_ci is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every search_cmdb_ci call is checked against it from then on.
Questions about search_cmdb_ci
Search for configuration items (CIs) in the CMDB. It is categorised as a Read tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it retrieves data without modifying state.
Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for search_cmdb_ci: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.
search_cmdb_ci is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the search_cmdb_ci rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for search_cmdb_ci. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
search_cmdb_ci is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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