summarize_record

SERVERNowAIKit — ServiceNow AI Toolkit SOURCEnowaikit

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity verified Pull the record →

This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/summarize-record.md

WHAT IT DOES

What summarize_record does on NowAIKit — ServiceNow AI Toolkit

AI agents call summarize_record to retrieve information from NowAIKit — ServiceNow AI Toolkit without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why summarize_record is rated Low

Tool retrieves and synthesizes existing record data without modifying or deleting anything.

From the tool's definition Summarize a record, return assembled record + activity

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs summarize_record safely

PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For summarize_record, this is the rule to start with:

summarize_record Allowed

summarize_record is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "summarize_record": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every summarize_record call is checked against it from then on.

FAQ

Questions about summarize_record

What does the summarize_record tool do? +

Summarize a record (incident/case/etc.) using the Now Assist summarization skill when available, otherwise return the assembled record + activity for the caller to summarize. Parity with ServiceNow Quickstart incident/case summarization. It is categorised as a Read tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on summarize_record? +

Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for summarize_record: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.

What risk level is summarize_record? +

summarize_record is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit summarize_record? +

Yes. Add a rate_limit block to the summarize_record rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block summarize_record completely? +

Set action: deny in the PolicyLayer policy for summarize_record. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides summarize_record? +

summarize_record is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

KEEP EXPLORING

More on NowAIKit — ServiceNow AI Toolkit, and thousands of servers like it.

This server

All 493 NowAIKit — ServiceNow AI Toolkit tools →

Across the catalogue

summarize_pr on MCP Server PR Pilot → The MCP Attack Database →

Guides

Roll out MCP under one policy →Data exfiltration →MCP token cost →