snow_catalog_item_search
Search service catalog items with filtering options
This record as markdown: /tools/serac/snow-catalog-item-search.md
What snow_catalog_item_search does on Serac
AI agents call snow_catalog_item_search to retrieve information from Serac without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why snow_catalog_item_search is rated Low
This tool retrieves or queries data from the ServiceNow service catalog without modifying, deleting, or executing anything. It is a pure read operation. Severity is low because search results on a catalog are informational and carry minimal blast radius if misused by an agent.
From the tool's definition Tool name contains 'search' and description states 'Search service catalog items with filtering options' — a query operation with no side effects.
Attacks that exploit this kind of access
The rule that runs snow_catalog_item_search safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Serac, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For snow_catalog_item_search, this is the rule to start with:
snow_catalog_item_search is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Serac, apply this rule, and every snow_catalog_item_search call is checked against it from then on.
Questions about snow_catalog_item_search
Search service catalog items with filtering options. It is categorised as a Read tool in the Serac MCP Server, which means it retrieves data without modifying state.
Register the Serac MCP server in PolicyLayer and add a rule for snow_catalog_item_search: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Serac. Nothing to install.
snow_catalog_item_search is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the snow_catalog_item_search rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for snow_catalog_item_search. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
snow_catalog_item_search is provided by the Serac MCP server (serac-labs/serac). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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