AI agents use snow_create_uib_event to create or update resources in Serac — usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Serac environment.
This tool creates new events, which is a reversible write operation that modifies ServiceNow configurations. While not immediately destructive, creating custom events could affect system behavior and UI interactions. The severity is medium because unintended event creation could disrupt UI components or workflows, but changes are typically reversible through deletion or modification.
From the tool's definition Tool name contains 'create' and description states 'Create custom events for UI Builder component communication', indicating it creates new data/configurations in ServiceNow's UI Builder.
Attacks that exploit this kind of access
Create custom events for UI Builder component communication. It is categorised as a Write tool in the Serac MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the Serac MCP server in PolicyLayer and add a rule for snow_create_uib_event: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Serac. Nothing to install.
snow_create_uib_event is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the snow_create_uib_event rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for snow_create_uib_event. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
snow_create_uib_event is provided by the Serac MCP server (serac-labs/serac). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
snow_create_uib_event is one line of Serac's registry record.
The record carries the whole server: verified identity, auth posture, risk grade, every tool classified, recommended policy — re-checked continuously.
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