List contacts in Intercom with pagination.
AI agents call intercom_list_contacts to retrieve information from Integrations MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
This tool queries and retrieves contact data from Intercom with pagination support. It performs a read-only operation that has no side effects on data—it neither creates, modifies, deletes, nor executes actions. The blast radius is minimal as it only returns existing contact information accessible through normal API permissions. Classified as Read with low severity.
From the tool's definition Tool name 'intercom_list_contacts' and description 'List contacts in Intercom with pagination' indicate a retrieval operation with no modification or side effects.
Attacks that exploit this kind of access
List contacts in Intercom with pagination. It is categorised as a Read tool in the Integrations MCP MCP Server, which means it retrieves data without modifying state.
Register the Integrations MCP server in PolicyLayer and add a rule for intercom_list_contacts: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Integrations MCP. Nothing to install.
intercom_list_contacts is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the intercom_list_contacts rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for intercom_list_contacts. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
intercom_list_contacts is provided by the Integrations MCP server (shriram-vasudevan/integrations-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
Every MCP server has a record like this.
Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.
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