pagerduty_create_incident

A write tool on the Integrations MCP server.

SERVERIntegrations MCP SOURCEshriram-vasudevan/integrations-mcp

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/shriram-vasudevan-integrations-mcp/pagerduty-create-incident.md

WHAT IT DOES

What pagerduty_create_incident does on Integrations MCP

AI agents use pagerduty_create_incident to create or update resources in Integrations MCP, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Integrations MCP environment.

RISK

Why pagerduty_create_incident is rated Medium

Creating a PagerDuty incident triggers alerts and pages on-call responders, which is a Write operation (creates a new incident record) with significant real-world impact — it can wake people up and initiate incident response workflows. The empty description lowers confidence, but the naming convention 'create_incident' strongly implies creating a new resource.

From the tool's definition Tool name: pagerduty_create_incident — description is empty and uninformative.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs pagerduty_create_incident safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Integrations MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For pagerduty_create_incident, this is the rule to start with:

pagerduty_create_incident Rate-limited

pagerduty_create_incident stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "pagerduty_create_incident": {
      "limits": [
        {
          "counter": "pagerduty_create_incident_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Integrations MCP, apply this rule, and every pagerduty_create_incident call is checked against it from then on.

FAQ

Questions about pagerduty_create_incident

What does the pagerduty_create_incident tool do? +

pagerduty_create_incident is a write tool on the Integrations MCP server. It is categorised as a Write tool in the Integrations MCP MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on pagerduty_create_incident? +

Register the Integrations MCP server in PolicyLayer and add a rule for pagerduty_create_incident: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Integrations MCP. Nothing to install.

What risk level is pagerduty_create_incident? +

pagerduty_create_incident is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit pagerduty_create_incident? +

Yes. Add a rate_limit block to the pagerduty_create_incident rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block pagerduty_create_incident completely? +

Set action: deny in the PolicyLayer policy for pagerduty_create_incident. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides pagerduty_create_incident? +

pagerduty_create_incident is provided by the Integrations MCP server (shriram-vasudevan/integrations-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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