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create_devops_change

Create a change request linked to a DevOps deployment for change governance. [Write]

SERVERServiceNow-MCP SOURCEtedorigawa001/servicenow-mcp
Medium RISK CLASS
Category Write
Parameters 00 required
Recommended Rate-limitedsee the rule below
Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/tedorigawa001-servicenow-mcp/create-devops-change.md

What create_devops_change does on ServiceNow-MCP

AI agents use create_devops_change to create or update resources in ServiceNow-MCP, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow-MCP environment.

Why create_devops_change is rated Medium

This tool creates a new change request record in ServiceNow, which is a reversible write operation. It does not delete, destroy, or execute arbitrary code/deployments itself—it records the change request for governance purposes.

From the tool's definition Tool name 'create_devops_change' and description 'Create a change request linked to a DevOps deployment' indicate creation of a new record in ServiceNow. The **[Write]** tag in the description confirms the classification.

Questions about create_devops_change

What does the create_devops_change tool do? +

Create a change request linked to a DevOps deployment for change governance. [Write]. It is categorised as a Write tool in the ServiceNow-MCP MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on create_devops_change? +

Register the ServiceNow MCP server in PolicyLayer and add a rule for create_devops_change: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is create_devops_change? +

create_devops_change is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit create_devops_change? +

Yes. Add a rate_limit block to the create_devops_change rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block create_devops_change completely? +

Set action: deny in the PolicyLayer policy for create_devops_change. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides create_devops_change? +

create_devops_change is provided by the ServiceNow MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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