create_soap_message_function
Add a SOAP function (operation) to an existing SOAP Message (requires WRITE_ENABLED=true)
This record as markdown: /tools/tedorigawa001-servicenow-mcp/create-soap-message-function.md
What create_soap_message_function does on ServiceNow-MCP
AI agents use create_soap_message_function to create or update resources in ServiceNow-MCP, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow-MCP environment.
Why create_soap_message_function is rated Medium
This tool creates/adds a new SOAP function to an existing SOAP message configuration in ServiceNow. This is a reversible Write operation (can be removed/edited) rather than destructive.
From the tool's definition Tool description explicitly states 'Add a SOAP function (operation) to an existing SOAP Message' and requires 'WRITE_ENABLED=true', indicating it modifies configuration data.
Attacks that exploit this kind of access
The rule that runs create_soap_message_function safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow-MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_soap_message_function, this is the rule to start with:
create_soap_message_function stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow-MCP, apply this rule, and every create_soap_message_function call is checked against it from then on.
Questions about create_soap_message_function
Add a SOAP function (operation) to an existing SOAP Message (requires WRITE_ENABLED=true). It is categorised as a Write tool in the ServiceNow-MCP MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceNow MCP server in PolicyLayer and add a rule for create_soap_message_function: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.
create_soap_message_function is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the create_soap_message_function rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for create_soap_message_function. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
create_soap_message_function is provided by the ServiceNow MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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