create_usem_rule
Create a USEM/VR automation rule. Provide the rule_type and a fields object matching
This record as markdown: /tools/tedorigawa001-servicenow-mcp/create-usem-rule.md
What create_usem_rule does on ServiceNow-MCP
AI agents use create_usem_rule to create or update resources in ServiceNow-MCP, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your ServiceNow-MCP environment.
Why create_usem_rule is rated Medium
This tool creates new automation rules in ServiceNow's USEM/VR system, which is a reversible write operation that modifies the configuration state. While not destructive (rules can be deleted/modified later), it has high severity because automation rules can trigger cascading actions across incidents and changes.
From the tool's definition Tool name 'create_usem_rule' explicitly indicates creation ('create') of automation rules in ServiceNow. Description states 'Create a USEM/VR automation rule' with parameters for rule_type and fields.
Attacks that exploit this kind of access
The rule that runs create_usem_rule safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow-MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_usem_rule, this is the rule to start with:
create_usem_rule stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow-MCP, apply this rule, and every create_usem_rule call is checked against it from then on.
Questions about create_usem_rule
Create a USEM/VR automation rule. Provide the rule_type and a fields object matching. It is categorised as a Write tool in the ServiceNow-MCP MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the ServiceNow MCP server in PolicyLayer and add a rule for create_usem_rule: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.
create_usem_rule is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the create_usem_rule rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for create_usem_rule. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
create_usem_rule is provided by the ServiceNow MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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