list_acc_agents
List ACC (Agent Client Collector) agents and their status. Requires the ACC plugin
This record as markdown: /tools/tedorigawa001-servicenow-mcp/list-acc-agents.md
What list_acc_agents does on ServiceNow-MCP
AI agents call list_acc_agents to retrieve information from ServiceNow-MCP without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why list_acc_agents is rated Low
This tool retrieves and queries information about ACC agents (Agent Client Collector) and reports their operational status. It has no side effects, does not modify or delete data, and does not trigger any external operations. It is a straightforward read/query operation typical of inventory or monitoring tools in enterprise platforms like ServiceNow.
From the tool's definition Tool name contains 'list' and description states 'List ACC agents and their status' — a pure retrieval operation with no modification, deletion, or execution capability.
Attacks that exploit this kind of access
The rule that runs list_acc_agents safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow-MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_acc_agents, this is the rule to start with:
list_acc_agents is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow-MCP, apply this rule, and every list_acc_agents call is checked against it from then on.
Questions about list_acc_agents
List ACC (Agent Client Collector) agents and their status. Requires the ACC plugin. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow MCP server in PolicyLayer and add a rule for list_acc_agents: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.
list_acc_agents is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_acc_agents rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_acc_agents. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_acc_agents is provided by the ServiceNow MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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