list_action_instances

List reusable Flow Designer action instances available in the environment

Server ServiceNow-MCP tedorigawa001/servicenow-mcp
Category Read
Risk class Low
Parameters 00 required

What list_action_instances does on ServiceNow-MCP

AI agents call list_action_instances to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why list_action_instances needs a policy

This tool lists existing Flow Designer action instances, which is a read-only operation that queries configuration data without creating, modifying, deleting, or executing anything. It has minimal blast radius—an AI agent misusing this tool could only gather information about available actions, not trigger them or cause side effects.

From the tool's definition Tool name 'list_action_instances' and description 'List reusable Flow Designer action instances available in the environment' indicate a retrieval/query operation with no data modification.

Questions about list_action_instances

What does the list_action_instances tool do? +

List reusable Flow Designer action instances available in the environment. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_action_instances? +

Register the ServiceNow- MCP server in PolicyLayer and add a rule for list_action_instances: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is list_action_instances? +

list_action_instances is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_action_instances? +

Yes. Add a rate_limit block to the list_action_instances rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_action_instances completely? +

Set action: deny in the PolicyLayer policy for list_action_instances. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_action_instances? +

list_action_instances is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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