list_grc_issues

List GRC Issues (sn_grc_issue) — the generic finding/gap record used for compliance gaps and

SERVERServiceNow-MCP SOURCEtedorigawa001/servicenow-mcp

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/tedorigawa001-servicenow-mcp/list-grc-issues.md

WHAT IT DOES

What list_grc_issues does on ServiceNow-MCP

AI agents call list_grc_issues to retrieve information from ServiceNow-MCP without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why list_grc_issues is rated Low

This tool retrieves GRC (Governance, Risk, and Compliance) issue records from ServiceNow for visibility and analysis purposes. It performs no data modification, deletion, or external operations—only fetches existing compliance gap and finding records. The blast radius of accidental misuse is minimal, as listing records has no side effects.

From the tool's definition Tool name 'list_grc_issue' and description 'List GRC Issues' indicate a retrieval operation. The verb 'list' is a classic Read pattern for querying/retrieving data without modification.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs list_grc_issues safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow-MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_grc_issues, this is the rule to start with:

list_grc_issues Allowed

list_grc_issues is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_grc_issues": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow-MCP, apply this rule, and every list_grc_issues call is checked against it from then on.

FAQ

Questions about list_grc_issues

What does the list_grc_issues tool do? +

List GRC Issues (sn_grc_issue) — the generic finding/gap record used for compliance gaps and. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_grc_issues? +

Register the ServiceNow MCP server in PolicyLayer and add a rule for list_grc_issues: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is list_grc_issues? +

list_grc_issues is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_grc_issues? +

Yes. Add a rate_limit block to the list_grc_issues rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_grc_issues completely? +

Set action: deny in the PolicyLayer policy for list_grc_issues. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_grc_issues? +

list_grc_issues is provided by the ServiceNow MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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