list_hr_tasks

List HR tasks associated with an HR case

Server ServiceNow-MCP tedorigawa001/servicenow-mcp
Category Read
Risk class Low
Parameters 00 required

What list_hr_tasks does on ServiceNow-MCP

AI agents call list_hr_tasks to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why list_hr_tasks needs a policy

This tool queries and returns HR task data without creating, modifying, deleting, or executing any operations. It is a pure read operation that retrieves information about tasks linked to an HR case. The blast radius of misuse is minimal—an agent could only view HR data it may not be authorized for, but cannot alter or delete records.

From the tool's definition Tool name 'list_hr_tasks' and description 'List HR tasks associated with an HR case' indicate a retrieval operation with no mutation or side effects.

Questions about list_hr_tasks

What does the list_hr_tasks tool do? +

List HR tasks associated with an HR case. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_hr_tasks? +

Register the ServiceNow- MCP server in PolicyLayer and add a rule for list_hr_tasks: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is list_hr_tasks? +

list_hr_tasks is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_hr_tasks? +

Yes. Add a rate_limit block to the list_hr_tasks rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_hr_tasks completely? +

Set action: deny in the PolicyLayer policy for list_hr_tasks. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_hr_tasks? +

list_hr_tasks is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

// LOOK UP ANOTHER SERVER

Every MCP server has a record like this.

Type a name, get the same breakdown: verified identity, auth posture, risk grade, capabilities, recommended policy.

Teams ship this data inside their own products. See what a licence covers →

// GET IN TOUCH

Have a question or want to learn more? Send us a message.

Message sent.

We'll get back to you soon.