list_knowledge_bases

List all knowledge bases available in the instance

Server ServiceNow-MCP tedorigawa001/servicenow-mcp
Category Read
Risk class Low
Parameters 00 required

What list_knowledge_bases does on ServiceNow-MCP

AI agents call list_knowledge_bases to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why list_knowledge_bases needs a policy

This tool retrieves and enumerates knowledge bases without creating, modifying, deleting, or executing any operations. It is a simple informational read operation with minimal security impact.

From the tool's definition Tool name 'list_knowledge_bases' and description 'List all knowledge bases available in the instance' indicate a query/retrieval operation with no side effects.

Questions about list_knowledge_bases

What does the list_knowledge_bases tool do? +

List all knowledge bases available in the instance. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_knowledge_bases? +

Register the ServiceNow- MCP server in PolicyLayer and add a rule for list_knowledge_bases: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is list_knowledge_bases? +

list_knowledge_bases is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_knowledge_bases? +

Yes. Add a rate_limit block to the list_knowledge_bases rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_knowledge_bases completely? +

Set action: deny in the PolicyLayer policy for list_knowledge_bases. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_knowledge_bases? +

list_knowledge_bases is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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