list_portal_pages

List pages that belong to a Service Portal

Server ServiceNow-MCP tedorigawa001/servicenow-mcp
Category Read
Risk class Low
Parameters 00 required

What list_portal_pages does on ServiceNow-MCP

AI agents call list_portal_pages to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why list_portal_pages needs a policy

This tool retrieves and enumerates Service Portal pages—a read-only operation that queries existing data. It produces no side effects, creates no resources, and cannot modify or delete data. It falls squarely within the Read category. Severity is low because exposing a list of portal pages presents minimal risk; this is typically non-sensitive metadata about portal structure.

From the tool's definition Tool name 'list_portal_pages' and description 'List pages that belong to a Service Portal' indicate a query/retrieval operation with no modification or side effects.

Questions about list_portal_pages

What does the list_portal_pages tool do? +

List pages that belong to a Service Portal. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_portal_pages? +

Register the ServiceNow- MCP server in PolicyLayer and add a rule for list_portal_pages: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is list_portal_pages? +

list_portal_pages is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_portal_pages? +

Yes. Add a rate_limit block to the list_portal_pages rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_portal_pages completely? +

Set action: deny in the PolicyLayer policy for list_portal_pages. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_portal_pages? +

list_portal_pages is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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