list_software_installs

List discovered software installations with publisher, version, and license status

SERVERServiceNow-MCP SOURCEtedorigawa001/servicenow-mcp

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/tedorigawa001-servicenow-mcp/list-software-installs.md

WHAT IT DOES

What list_software_installs does on ServiceNow-MCP

AI agents call list_software_installs to retrieve information from ServiceNow-MCP without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why list_software_installs is rated Low

This tool performs a read-only operation that retrieves and displays existing software installation data from the CMDB or discovery system. It has no side effects, does not modify state, and poses minimal risk if misused by an AI agent—the worst outcome would be information disclosure or excessive queries. The blast radius is confined to information retrieval.

From the tool's definition Tool name 'list_software_installs' and description 'List discovered software installations' indicate a query/retrieval operation.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs list_software_installs safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow-MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_software_installs, this is the rule to start with:

list_software_installs Allowed

list_software_installs is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_software_installs": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow-MCP, apply this rule, and every list_software_installs call is checked against it from then on.

FAQ

Questions about list_software_installs

What does the list_software_installs tool do? +

List discovered software installations with publisher, version, and license status. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_software_installs? +

Register the ServiceNow MCP server in PolicyLayer and add a rule for list_software_installs: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is list_software_installs? +

list_software_installs is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_software_installs? +

Yes. Add a rate_limit block to the list_software_installs rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_software_installs completely? +

Set action: deny in the PolicyLayer policy for list_software_installs. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_software_installs? +

list_software_installs is provided by the ServiceNow MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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