list_software_licenses

List software license records with compliance status

Server ServiceNow-MCP tedorigawa001/servicenow-mcp
Category Read
Risk class Low
Parameters 00 required

What list_software_licenses does on ServiceNow-MCP

AI agents call list_software_licenses to retrieve information from ServiceNow-MCP without modifying anything — typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why list_software_licenses needs a policy

This is a read-only operation that retrieves license information from ServiceNow. It has no side effects, does not modify data, execute code, delete records, or handle financial transactions. While license data may be sensitive in some contexts, the tool itself performs straightforward data retrieval with minimal blast radius if misused by an AI agent.

From the tool's definition Tool is named 'list_software_licenses' and described as 'List software license records with compliance status' — this retrieves and queries existing license data without modification or deletion.

Questions about list_software_licenses

What does the list_software_licenses tool do? +

List software license records with compliance status. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on list_software_licenses? +

Register the ServiceNow- MCP server in PolicyLayer and add a rule for list_software_licenses: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.

What risk level is list_software_licenses? +

list_software_licenses is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit list_software_licenses? +

Yes. Add a rate_limit block to the list_software_licenses rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block list_software_licenses completely? +

Set action: deny in the PolicyLayer policy for list_software_licenses. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides list_software_licenses? +

list_software_licenses is provided by the ServiceNow- MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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