list_software_licenses
List software license records with compliance status
This record as markdown: /tools/tedorigawa001-servicenow-mcp/list-software-licenses.md
What list_software_licenses does on ServiceNow-MCP
AI agents call list_software_licenses to retrieve information from ServiceNow-MCP without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why list_software_licenses is rated Low
This is a read-only operation that retrieves license information from ServiceNow. It has no side effects, does not modify data, execute code, delete records, or handle financial transactions. While license data may be sensitive in some contexts, the tool itself performs straightforward data retrieval with minimal blast radius if misused by an AI agent.
From the tool's definition Tool is named 'list_software_licenses' and described as 'List software license records with compliance status' — this retrieves and queries existing license data without modification or deletion.
Attacks that exploit this kind of access
The rule that runs list_software_licenses safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow-MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_software_licenses, this is the rule to start with:
list_software_licenses is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow-MCP, apply this rule, and every list_software_licenses call is checked against it from then on.
Questions about list_software_licenses
List software license records with compliance status. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow MCP server in PolicyLayer and add a rule for list_software_licenses: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.
list_software_licenses is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_software_licenses rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_software_licenses. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_software_licenses is provided by the ServiceNow MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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