list_software_lifecycle_entries
List software lifecycle master data — publisher-provided phase entries (GA/EOL/EOS/EOES) per product/version, with risk rating
This record as markdown: /tools/tedorigawa001-servicenow-mcp/list-software-lifecycle-entries.md
What list_software_lifecycle_entries does on ServiceNow-MCP
AI agents call list_software_lifecycle_entries to retrieve information from ServiceNow-MCP without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why list_software_lifecycle_entries is rated Low
This tool queries and returns existing software lifecycle master data (GA/EOL/EOS/EOES phases and risk ratings) without creating, modifying, deleting, or executing any operations. It is a pure data retrieval function with no side effects. The blast radius of misuse is minimal — an AI agent retrieving lifecycle data cannot cause financial loss, delete data, or trigger unintended external operations.
From the tool's definition Tool name and description: 'List software lifecycle entries' — retrieves 'publisher-provided phase entries' and 'risk rating' data. The verb 'list' indicates a read-only query operation with no modification, deletion, or execution of code.
Attacks that exploit this kind of access
The rule that runs list_software_lifecycle_entries safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow-MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_software_lifecycle_entries, this is the rule to start with:
list_software_lifecycle_entries is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceNow-MCP, apply this rule, and every list_software_lifecycle_entries call is checked against it from then on.
Questions about list_software_lifecycle_entries
List software lifecycle master data — publisher-provided phase entries (GA/EOL/EOS/EOES) per product/version, with risk rating. It is categorised as a Read tool in the ServiceNow-MCP MCP Server, which means it retrieves data without modifying state.
Register the ServiceNow MCP server in PolicyLayer and add a rule for list_software_lifecycle_entries: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceNow-MCP. Nothing to install.
list_software_lifecycle_entries is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the list_software_lifecycle_entries rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for list_software_lifecycle_entries. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
list_software_lifecycle_entries is provided by the ServiceNow MCP server (tedorigawa001/servicenow-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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