list_workspaces

What list_workspaces does on ServiceNow-MCP

AI agents call list_workspaces to retrieve information from ServiceNow-MCP without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why list_workspaces is rated Low

This tool performs a simple query/list operation to retrieve workspace metadata with no modification, deletion, or execution of code. The information exposed (workspace names and configurations) is typically accessible to authorized ServiceNow users for administrative purposes. The blast radius is minimal—an AI agent misusing this to enumerate workspaces causes no direct harm beyond potential reconnaissance.

From the tool's definition Tool name 'list_workspaces' and description 'List all configurable agent workspaces' indicate a retrieval operation that enumerates existing workspace configurations.

The rule that runs list_workspaces safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceNow-MCP, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For list_workspaces, this is the rule to start with:

{
  "version": "1",
  "default": "deny",
  "tools": {
    "list_workspaces": {}
  }
}

Questions about list_workspaces