ebay_create_customer_service_metric_task
Create an asynchronous Feed API customer service metrics report task: feedType CUSTOMER_SERVICE_METRICS_REPORT, schemaVersion 1.0, filterCriteria with customerServiceMetricType (ITEM_NOT_AS_DESCRIBED or ITEM_NOT_RECEIVED) and evaluationMarketplaceId, optionally listingCategories or shippingRegion...
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What ebay_create_customer_service_metric_task does on Ebay
AI agents use ebay_create_customer_service_metric_task to create or update resources in Ebay, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Ebay environment.
Why ebay_create_customer_service_metric_task is rated Medium
An AI agent can call ebay_create_customer_service_metric_task faster than any human can review: one bad instruction and it creates or modifies resources in Ebay by the hundred, each call as confident as the last.
Attacks that exploit this kind of access
The rule that runs ebay_create_customer_service_metric_task safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Ebay, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For ebay_create_customer_service_metric_task, this is the rule to start with:
ebay_create_customer_service_metric_task stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Ebay, apply this rule, and every ebay_create_customer_service_metric_task call is checked against it from then on.
Questions about ebay_create_customer_service_metric_task
Create an asynchronous Feed API customer service metrics report task: feedType CUSTOMER_SERVICE_METRICS_REPORT, schemaVersion 1.0, filterCriteria with customerServiceMetricType (ITEM_NOT_AS_DESCRIBED or ITEM_NOT_RECEIVED) and evaluationMarketplaceId, optionally listingCategories or shippingRegions. Only CURRENT evaluations are supported; check ebay_get_customer_service_metric first to avoid tasks with no evaluation. acceptLanguage (eBay-required Accept-Language) defaults to EBAY_CONTENT_LANGUAGE. eBay answers 202; returns taskId and Location. Poll ebay_get_customer_service_metric_task, then download with ebay_get_feed_task_result_file. Requires sell.analytics.readonly. It is categorised as a Write tool in the Ebay MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the Ebay MCP server in PolicyLayer and add a rule for ebay_create_customer_service_metric_task: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Ebay. Nothing to install.
ebay_create_customer_service_metric_task is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the ebay_create_customer_service_metric_task rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for ebay_create_customer_service_metric_task. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
ebay_create_customer_service_metric_task is provided by the Ebay MCP server (yosefhayim/ebay-mcp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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