crm_get_contact
Fetch a single CRM contact by email (the dedup identity). Returns {data: contact} or {data: null} if not found.
This record as markdown: /tools/digital-crew-technologies-max-mcp-server/crm-get-contact.md
What crm_get_contact does on Max MCP Server
AI agents call crm_get_contact to retrieve information from Max MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why crm_get_contact is rated Low
Tool retrieves contact data by email query with no modification or side effects.
From the tool's definition Fetch a single CRM contact by email. Returns contact or null if not found.
Attacks that exploit this kind of access
The rule that runs crm_get_contact safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Max MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For crm_get_contact, this is the rule to start with:
crm_get_contact is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Max MCP Server, apply this rule, and every crm_get_contact call is checked against it from then on.
Questions about crm_get_contact
Fetch a single CRM contact by email (the dedup identity). Returns {data: contact} or {data: null} if not found. It is categorised as a Read tool in the Max MCP Server MCP Server, which means it retrieves data without modifying state.
Register the Max MCP Server MCP server in PolicyLayer and add a rule for crm_get_contact: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Max MCP Server. Nothing to install.
crm_get_contact is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the crm_get_contact rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for crm_get_contact. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
crm_get_contact is provided by the Max MCP Server MCP server (digital-crew-technologies/max-mcp-server). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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