create_request

Create service desk request

SERVERNcp SOURCE@portel/ncp

Medium RISK CLASS

Category Write

Parameters 00 required

Recommended Rate-limitedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/io-github-portel-dev-ncp/create-request.md

WHAT IT DOES

What create_request does on Ncp

AI agents use create_request to create or update resources in Ncp, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Ncp environment.

RISK

Why create_request is rated Medium

This tool creates a new service desk request, which is a reversible data modification. It does not execute arbitrary code, delete data, move money, or trigger destructive operations. While creation operations can have business impact (e.g., if requests trigger external workflows), the tool itself only initiates a request object.

From the tool's definition Tool name 'create_request' and description 'Create service desk request' indicate creation of a new entity in a service desk system. The verb 'Create' is a write operation that modifies data reversibly.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs create_request safely

PolicyLayer is an MCP gateway: it sits between your AI agents and Ncp, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For create_request, this is the rule to start with:

create_request Rate-limited

create_request stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "create_request": {
      "limits": [
        {
          "counter": "create_request_rate",
          "window": "minute",
          "max": 30,
          "scope": "grant"
        }
      ]
    }
  }
}

LIMIT THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect Ncp, apply this rule, and every create_request call is checked against it from then on.

FAQ

Questions about create_request

What does the create_request tool do? +

Create service desk request. It is categorised as a Write tool in the Ncp MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.

How do I enforce a policy on create_request? +

Register the Ncp MCP server in PolicyLayer and add a rule for create_request: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Ncp. Nothing to install.

What risk level is create_request? +

create_request is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.

Can I rate-limit create_request? +

Yes. Add a rate_limit block to the create_request rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block create_request completely? +

Set action: deny in the PolicyLayer policy for create_request. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides create_request? +

create_request is provided by the Ncp MCP server (@portel/ncp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

KEEP EXPLORING

More on Ncp, and thousands of servers like it.

This server

All 275 Ncp tools →

Across the catalogue

create_task on 0rca Dojo MCP Server →create-task on Kanban MCP Server →create_package_backup on Android Forensics ADB MCP Server →create_project on Stitch MCP Server → The MCP Attack Database →

Guides

Govern customer-ops agents →Argument validation →Scoped token →