This record as markdown: /tools/io-github-portel-dev-ncp/send-template.md
What send_template does on Ncp
AI agents use send_template to create or update resources in Ncp, usually the action step of a workflow, after the agent has gathered context. Every call changes real data in your Ncp environment.
Why send_template is rated Medium
This tool creates new outbound messages/communications, which is a reversible write operation. It modifies state on WhatsApp (messages are added to a conversation) but messages can typically be deleted. The medium severity reflects potential for spam, harassment, or unwanted contact to users, but lacks the irreversibility of destructive operations or financial impact.
From the tool's definition Tool name 'send_template' combined with description 'Send WhatsApp template message' indicates the tool sends messages to WhatsApp, creating/modifying communication state on an external platform.
Attacks that exploit this kind of access
The rule that runs send_template safely
PolicyLayer is an MCP gateway: it sits between your AI agents and Ncp, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For send_template, this is the rule to start with:
send_template stays usable, but capped: an agent stuck in a loop can't make hundreds of changes a minute. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect Ncp, apply this rule, and every send_template call is checked against it from then on.
Questions about send_template
Send WhatsApp template message. It is categorised as a Write tool in the Ncp MCP Server, which means it can create or modify data. Consider rate limits to prevent runaway writes.
Register the Ncp MCP server in PolicyLayer and add a rule for send_template: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches Ncp. Nothing to install.
send_template is a Write tool with medium risk. Write tools should be rate-limited to prevent accidental bulk modifications.
Yes. Add a rate_limit block to the send_template rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for send_template. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
send_template is provided by the Ncp MCP server (@portel/ncp). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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