business_hour_get_list
A read tool on the ServiceTitan MCP server.
This record as markdown: /tools/jordandalton-servicetitanmcpserver/business-hour-get-list.md
What business_hour_get_list does on ServiceTitan MCP Server
AI agents call business_hour_get_list to retrieve information from ServiceTitan MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why business_hour_get_list is rated Low
The 'get_list' suffix strongly indicates a retrieval operation that queries business hours without modifying data. The tool description is empty, which slightly reduces confidence, but the naming convention and context of sibling tools on the ServiceTitan API server support classification as a read operation with low severity—typical for data retrieval endpoints.
From the tool's definition Tool name 'business_hour_get_list' uses the 'get_list' pattern, which retrieves or lists data. The tool name contains no mutation verbs (create, update, delete, etc.).
Attacks that exploit this kind of access
The rule that runs business_hour_get_list safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For business_hour_get_list, this is the rule to start with:
business_hour_get_list is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every business_hour_get_list call is checked against it from then on.
Questions about business_hour_get_list
business_hour_get_list is a read tool on the ServiceTitan MCP Server MCP server. It is categorised as a Read tool in the ServiceTitan MCP Server MCP Server, which means it retrieves data without modifying state.
Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for business_hour_get_list: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.
business_hour_get_list is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the business_hour_get_list rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for business_hour_get_list. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
business_hour_get_list is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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