categories_delete
A destructive tool on the ServiceTitan MCP server.
This record as markdown: /tools/jordandalton-servicetitanmcpserver/categories-delete.md
What categories_delete does on ServiceTitan MCP Server
AI agents call categories_delete to permanently remove resources in ServiceTitan MCP Server, typically in cleanup and lifecycle workflows. It does its job in a single call, and there is no undo.
Why categories_delete is rated Critical
The 'delete' action is inherently destructive - it removes data that cannot be automatically restored. In a ServiceTitan business management context, deleting categories could affect operations, reporting, and linked records. While the empty description introduces some uncertainty (hence confidence of 0.85 rather than higher), the explicit 'delete' naming convention is a clear indicator of destructive capability.
From the tool's definition Tool name contains 'delete' verb, and the lack of description combined with naming pattern of sibling tools (get, get_list, update operations) strongly suggests this is a data deletion operation.
Attacks that exploit this kind of access
The rule that runs categories_delete safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For categories_delete, this is the rule to start with:
categories_delete is removed from the agent's tool list entirely, so the agent never calls it. The rest of the server keeps working.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every categories_delete call is checked against it from then on.
Questions about categories_delete
categories_delete is a destructive tool on the ServiceTitan MCP Server MCP server. It is categorised as a Destructive tool in the ServiceTitan MCP Server MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.
Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for categories_delete: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.
categories_delete is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.
Yes. Add a rate_limit block to the categories_delete rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for categories_delete. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
categories_delete is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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