contacts_get

A read tool on the ServiceTitan MCP server.

SERVERServiceTitan MCP Server SOURCEjordandalton/servicetitanmcpserver

Low RISK CLASS

Category Read

Parameters 00 required

Recommended Allowedsee the rule below

Registry record Grade F, identity unverified Pull the record →

This record as markdown: /tools/jordandalton-servicetitanmcpserver/contacts-get.md

WHAT IT DOES

What contacts_get does on ServiceTitan MCP Server

AI agents call contacts_get to retrieve information from ServiceTitan MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

RISK

Why contacts_get is rated Low

Despite the empty description, the naming convention and context from sibling tools clearly indicate this is a retrieval operation that queries contact data from the ServiceTitan API. No modifications, deletions, or external execution are implied. The blast radius of misuse is limited to unauthorized data access, which warrants low severity.

From the tool's definition Tool name 'contacts_get' follows the pattern of sibling read operations (activities_controllers_get, activity_categories_get, activity_codes_get) which are all retrieval functions.

Attacks that exploit this kind of access

RECOMMENDED RULE

The rule that runs contacts_get safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For contacts_get, this is the rule to start with:

contacts_get Allowed

contacts_get is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.

View as policy code

policy.json

{
  "version": "1",
  "default": "deny",
  "tools": {
    "contacts_get": {}
  }
}

ALLOW ONLY THIS TOOL → Instant setup, no code required.

The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every contacts_get call is checked against it from then on.

FAQ

Questions about contacts_get

What does the contacts_get tool do? +

contacts_get is a read tool on the ServiceTitan MCP Server MCP server. It is categorised as a Read tool in the ServiceTitan MCP Server MCP Server, which means it retrieves data without modifying state.

How do I enforce a policy on contacts_get? +

Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for contacts_get: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.

What risk level is contacts_get? +

contacts_get is a Read tool with low risk. Read-only tools are generally safe to allow by default.

Can I rate-limit contacts_get? +

Yes. Add a rate_limit block to the contacts_get rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.

How do I block contacts_get completely? +

Set action: deny in the PolicyLayer policy for contacts_get. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.

What MCP server provides contacts_get? +

contacts_get is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.

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