employees_get_list

What employees_get_list does on ServiceTitan MCP Server

AI agents call employees_get_list to retrieve information from ServiceTitan MCP Server without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.

Why employees_get_list is rated Low

The tool retrieves a list of employees from ServiceTitan's API with no side effects or data modification. This is a straightforward read operation. Severity is low because employee roster data is typically low-sensitivity organizational information, and retrieval alone poses minimal risk. Confidence is high due to the clear naming convention, though slightly reduced due to the empty description.

From the tool's definition Tool name 'employees_get_list' follows the naming pattern of sibling tools like 'activities_controllers_get_list' and 'adjustments_get_list', which are read operations. The '_get_list' suffix indicates retrieval of employee data without modification.

The rule that runs employees_get_list safely

PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For employees_get_list, this is the rule to start with:

{
  "version": "1",
  "default": "deny",
  "tools": {
    "employees_get_list": {}
  }
}

Questions about employees_get_list