jobs_remove_cancellation
A destructive tool on the ServiceTitan MCP server.
This record as markdown: /tools/jordandalton-servicetitanmcpserver/jobs-remove-cancellation.md
What jobs_remove_cancellation does on ServiceTitan MCP Server
AI agents call jobs_remove_cancellation to permanently remove resources in ServiceTitan MCP Server, typically in cleanup and lifecycle workflows. It does its job in a single call, and there is no undo.
Why jobs_remove_cancellation is rated Critical
The most likely interpretation is that this tool removes (deletes/reverses) a cancellation on a job, which is a destructive operation in the sense that it permanently alters job state. Even if theoretically reversible through a companion tool, the action itself represents an irreversible commitment to change a job's status.
From the tool's definition Tool name 'jobs_remove_cancellation' indicates reversal or deletion of a cancellation state on a job record. The verb 'remove' combined with 'cancellation' suggests an irreversible state change that restores a job to active/non-cancelled status.
Attacks that exploit this kind of access
The rule that runs jobs_remove_cancellation safely
PolicyLayer is an MCP gateway: it sits between your AI agents and ServiceTitan MCP Server, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For jobs_remove_cancellation, this is the rule to start with:
jobs_remove_cancellation is removed from the agent's tool list entirely, so the agent never calls it. The rest of the server keeps working.
The button opens the PolicyLayer dashboard: create your workspace, connect ServiceTitan MCP Server, apply this rule, and every jobs_remove_cancellation call is checked against it from then on.
Questions about jobs_remove_cancellation
jobs_remove_cancellation is a destructive tool on the ServiceTitan MCP Server MCP server. It is categorised as a Destructive tool in the ServiceTitan MCP Server MCP Server, which means it can permanently delete or destroy data. Block by default and require explicit approval.
Register the ServiceTitan MCP Server MCP server in PolicyLayer and add a rule for jobs_remove_cancellation: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches ServiceTitan MCP Server. Nothing to install.
jobs_remove_cancellation is a Destructive tool with critical risk. Critical-risk tools should be blocked by default and only enabled with explicit human approval.
Yes. Add a rate_limit block to the jobs_remove_cancellation rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for jobs_remove_cancellation. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
jobs_remove_cancellation is provided by the ServiceTitan MCP Server MCP server (jordandalton/servicetitanmcpserver). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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