bulk_get_properties
Retrieve multiple system property values in a single call
This record as markdown: /tools/nowaikit-servicenow-ai-toolkit/bulk-get-properties.md
What bulk_get_properties does on NowAIKit — ServiceNow AI Toolkit
AI agents call bulk_get_properties to retrieve information from NowAIKit — ServiceNow AI Toolkit without modifying anything. It is typically the context-gathering step in research, monitoring, and reporting workflows, before the agent takes action elsewhere.
Why bulk_get_properties is rated Low
This tool only retrieves system property values—a read-only operation with no side effects. It fetches configuration or state data without creating, modifying, deleting, or executing anything. The blast radius is minimal as it provides information only.
From the tool's definition Tool name 'bulk_get_properties' and description 'Retrieve multiple system property values in a single call' indicate data retrieval without modification.
Attacks that exploit this kind of access
The rule that runs bulk_get_properties safely
PolicyLayer is an MCP gateway: it sits between your AI agents and NowAIKit — ServiceNow AI Toolkit, and checks every tool call against a rule you set before the call runs. Nothing changes on the server itself. For bulk_get_properties, this is the rule to start with:
bulk_get_properties is read-only, so it stays allowed. Everything else on the server is denied unless you say otherwise.
The button opens the PolicyLayer dashboard: create your workspace, connect NowAIKit — ServiceNow AI Toolkit, apply this rule, and every bulk_get_properties call is checked against it from then on.
Questions about bulk_get_properties
Retrieve multiple system property values in a single call. It is categorised as a Read tool in the NowAIKit — ServiceNow AI Toolkit MCP Server, which means it retrieves data without modifying state.
Register the NowAIKit — ServiceNow AI Toolkit MCP server in PolicyLayer and add a rule for bulk_get_properties: allow, deny, rate-limit, or require approval. Point your MCP client at the PolicyLayer proxy URL and the rule is enforced on every call, before it reaches NowAIKit — ServiceNow AI Toolkit. Nothing to install.
bulk_get_properties is a Read tool with low risk. Read-only tools are generally safe to allow by default.
Yes. Add a rate_limit block to the bulk_get_properties rule in your PolicyLayer policy. For example, setting max: 10 and window: 60 limits the tool to 10 calls per minute. Rate limits are tracked per agent session and reset automatically.
Set action: deny in the PolicyLayer policy for bulk_get_properties. The AI agent will receive a policy violation error and cannot call the tool. You can also include a reason field to explain why the tool is blocked.
bulk_get_properties is provided by the NowAIKit — ServiceNow AI Toolkit MCP server (nowaikit). PolicyLayer sits as a proxy in front of this server to enforce policies before tool calls reach the server.
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